Spa Etiquette

Appointments
Please contact us in advance to make a booking for either the spa or hair dressing salon in order to book your preferred treatment times before your arrival in the spa. 

Treatment Policy
To ensure efficiency for all guests we ask that you arrive at least 10 minutes prior to your treatment start time. Your late arrival may result in a reduction of treatment time as courtesy for the next client, however the full treatment price will still apply.

Cancellations
Please give 24 hours notice to change or cancel your appointment, otherwise you will be charged the full price of your treatment. The charge will be applied to your room account or credit card.

Comfort
Spa guests who have booked a treatment are provided with complimentary towels, robes & slippers. Hotel guests and members receive towels complimentary for swim visits. Please note that swimwear is required in the wet areas.

Privacy
Please respect all spa guests’ right to privacy and serenity. In light of this, we ask you kindly to speak softly and turn off your mobile phone.

Spa Gift Vouchers
A perfect way to spoil a friend or loved one. Spa Gift Vouchers can be purchased from the spa reception for a variety of different amounts and treatments.

Seasonal and Special Treatments
Please do ask our therapists about any special treatments that may be available seasonally or tailored to your individual requirements.

Be Alert
Please alert our staff if you are: pregnant, suffer from muscle or joint injuries, varicose veins and broken capillaries, have any sensitivity to iodine, are taking any photosensitive medication. If you suffer from heart disease, hypertension, thyroid problems or any other problems that may affect your treatment. The above conditions may come in conflict with some of our treatments.

Day Passes
Day passes may be purchased from the spa reception by non-members for €35 per person per day. Please note that during certain times of the year, this facility may not be available.

Opening Hours and Contact Details

Our Serenity Spa is open every day throughout the year.

Operating hours: 08:00-20:00hrs 

For guests calling from outside the resort, you can contact us for your appointments at: St Raphael Resort at +357 25 834200 or by calling the Serenity Spa directly at +357 25 834332.

For guests calling from their rooms, please dial 4332

You can also email [email protected]

Credit card details or room numbers will be asked to confirm treatment reservations.

© 2019 St Raphael Resort